Deliver outstanding customer service : gain and retain customers and stay ahead of the competition
Nash, Susan Antoinette, 1945-2002
Books, Manuscripts
Main title:
Deliver outstanding customer service : gain and retain customers and stay ahead of the competition / Susan Nash and Derek Nash.
Edition:
2nd ed.
Imprint:
Oxford : How To Books, 2002.
Collation:
xii, 226 p. ; 24 cm.
Notes:
Previous ed.: published as Exceeding customer expectations. Oxford : Pathways, 2000.Previous ed.: published as Exceeding customer expectations. Oxford: Pathways, 2000.Includes bibliographical references and index.
ISBN:
18570378399781857037838
Dewey class:
658.812658.812658.812
Language:
English
Added title:
Subject:
BRN:
437601